Customers rarely call
Phone trees, hold times, and retention scripts make the process difficult to complete.
CALL INFRASTRUCTURE FOR BANKS AND FINTECHS
Turn provider calls into verified customer outcomes.
Otto, Bizzy's calling agent, contacts service providers for your customers, negotiates with a live representative, and returns the confirmed result to your platform.
REQUEST OT-1047VERIFIED
PROVIDERInternet service
RESULT$89 → $69 / month
Request received
Account verified
Retention offer negotiated
Outcome returned
TRANSCRIPT EVIDENCE
“I’ve applied the loyalty discount. It will appear on the next statement.”
Automated outbound callsProvider-specific workflowsTranscript-backed evidenceCustomer messaging
THE PROBLEM
The savings are available. The phone call is the barrier.
Financial platforms can identify recurring charges, but acting on them still requires navigating provider-specific phone systems, policies, and representatives.
Bill data stops at insight
Seeing a recurring charge does not give a financial platform a practical way to change it.
Manual operations do not scale
Human call centers are costly and inconsistent across providers and customer accounts.
HOW IT WORKS
One request in. One verified outcome out.
Otto handles everything between the customer’s request and the result returned to your product.
YOUR PLATFORMSubmit a request
Customer, provider, and account details.
OTTOHandle the call
Research, verification, and negotiation.
YOUR PLATFORMReceive the result
Savings, evidence, and confirmation.
RETURNED TO YOUR PLATFORMStructured result data
- What changed
- Savings breakdown
- Transcript evidence
- Confirmation number
PLATFORM
Built for the variability of real provider calls.
Every provider has different menus, verification requirements, and retention policies. Otto treats that complexity as infrastructure.
Provider intelligence
Phone trees, verification requirements, and negotiation paths for each supported provider.
Call execution
Outbound calls handled end to end, including holds, transfers, and live representatives.
Outcome verification
Every reported change is checked against the transcript and returned with evidence.
Exception handling
Customer verification, rescheduling, messaging, and retries for calls that need another step.
PRICING
Aligned with the result.
Bizzy earns a share of confirmed savings.
No savings,no fee.
Success-based pricing keeps Bizzy aligned with your customers.
- Fees apply only to confirmed savings
- Start with supported providers
- Deliver the experience under your brand
BEYOND BILLS
One system for customer-to-business calls.
Bill negotiation is the first application. The same calling infrastructure can support other high-friction customer tasks.
01Bill negotiation
02Subscription cancellation
03Charge disputes
04Refund requests
05Debt negotiation
06Appointment scheduling
GET STARTED